Cole Gunsmithing Privacy Policy

Introduction

Cole Gunsmithing, Inc (“Cole Gunsmithing” or “Cole Gun” or “we” or “us”) is committed to protecting and respecting your privacy and safeguarding your personal information. This Privacy Policy and Statement explains how Cole Gunsmithing collects, uses, discloses and protects information about you when you visit or conduct transactions through our websites and other online products and services that link to this Privacy Policy and Statement (collectively, the “Services”), contact our customer service team, engage with us on social media, or otherwise interact with us, such as via email or text. By visiting colegun.com or otherwise using our Services, you consent to the terms and practices we describe in this Privacy Policy and Statement. If you do not agree with any of the terms of this Privacy Policy and Statement, please refrain from using our Services or submitting any information.

We may change this Privacy Policy and Statement from time to time. If we make changes, we will notify you by revising the date at the top of the notice. If we make material changes, we will provide you with additional notice (such as by adding a statement to our Services or sending you a notification). Please read this Privacy Policy and Statement carefully to understand our practices regarding your Personal Information. We encourage you to review the Privacy Policy and Statement whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you. In addition, please review the Terms of Service that apply to your use of the Services. By using our Services, you certify that you are over the age of 18 and you consent to our Privacy Policy and Notice and agree to our Terms of Service. If you are not over the age of 18 or do not consent to this Privacy Policy and Statement and our practices discussed herein, your choice is to not use our Services. 

Information We Gather

Cole Gunsmithing, Inc. (Cole Gunsmithing) gather two types of information through our Web sites: Voluntary Information: We receive and store any information you voluntarily give us to process and ship your Product orders and to communicate with you. Automatic Information: We receive and store some information automatically whenever you interact with us, for example, through the use of “cookies” on our Web sites.

How Your Information Will Be Used

We use the information we collect to provide, maintain, and improve our Services, such as manage user accounts, send marketing communications, perform analytics, and deliver targeted advertising. We may also use the information we collect, including your Personal Information, to:

 

  • Process transactions and send you related information, including confirmations, receipts, invoices, customer experience surveys, and recall notices;

  • Personalize and improve your experience on our Services;

  • Send you technical notices, updates, security alerts, and support and administrative

  • messages;

  • Respond to your comments, questions, and customer service requests;

  • Communicate with you about products, services, offers, and events offered by Cole Gunsmithing and others, and provide news and information we think will be of interest to you;

  • Monitor and analyze trends, usage, and activities in connection with our Services;

  • Detect, investigate, and prevent security incidents and other malicious, deceptive, or fraudulent transactions and illegal activity, and protect the rights and property of Cole Gunsmithing and of others;

  • Personalize and improve the Services and provide advertisements, content, or features that match user profiles or interests;

  • Facilitate contests, sweepstakes, and promotions, process entries, and deliver awards;

  • Carry out any other purpose described to you at the time the information was collected; and

  • Comply with our legal and financial obligations.

To Whom Does Cole Gunsmithing Disclose Your Personal Information?

We only disclose the information we collect in the following circumstances or as otherwise described in this notice:

  • We may disclose Personal Information to third-parties such as service providers, consultants, and Federal Firearm License Dealers that need access to Personal Information in order to perform certain services on our behalf, such as companies that assist us with web hosting, providing search results and links, payment processing, providing customer service, delivering your orders, completing firearm sales, handling user reviews, providing us with analytics concerning our Services, and marketing and advertising. We may provide them with your Personal Information but only so that they can provide us with their services;

  • If you submit a product review or post content in another public area of our Services, our service provider who assists us with product reviews shares this information publicly on our Services;

  • We may disclose Personal Information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including, for example, lawful requests by public or government authorities for your Personal Information;

  • We may disclose your Personal Information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or as we reasonably deem necessary to protect the rights, property, and safety of Cole Gunsmithing or others, which may include sharing information with other companies for purposes of fraud protection or investigating or preventing illegal activities;

  • We disclose Personal Information to our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests;

  • We may disclose Personal Information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;

  • We may disclose your Personal Information to our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership;

  • We disclose Personal Information with your consent or at your direction; and We also share aggregated or de-identified information that cannot reasonably be used to identify you.

  • All above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may request removal from our mailing list by contacting our Communications Department
at privacy@colegun.com or by following the instructions in the communication you received
from us.

How We Strive To Protect Personal Information

We use reasonable technical, administrative and physical measures to protect information contained in our system against misuse, loss or alteration. We use SSL technology to keep others from intercepting your information while it is being transmitted across the Internet. To ensure you are in SSL or secure mode for your transactions, look at the address of the page. Secure pages will usually appear with an address that begins with https:// rather than the standard // and will include a closed padlock icon. No data transmission over the Internet or any wireless network can be guaranteed to be absolutely secure. Therefore, we do not warrant or ensure the security of any information sent to us online.

Likewise, emails sent to and from the Sites are not secure; please do not use email to transmit sensitive information to us. We will rarely, if ever, request Personal Information in an unsolicited email to you. If you have any question about the genuineness of an email you receive that appears to be from us, please contact us using the information in the Contacting Us section below and do not furnish Personal Information in response to the email unless its authenticity can be verified.

Our Policies Regarding Children

We do not sell products for purchase by children; however, we do sell children’s products for
purchase by adults. If you are under 18 years of age, please do not submit any information
without the express consent and participation of a parent or guardian. We will not knowingly
collect Personal Information about any person under 13 years of age. If you believe that we
have information from or about anyone under 13 years of age, please notify us using one of the
methods set out in the Contacting Us section below.

If You Are A Resident Of Nevada

We do not transfer personal information for monetary consideration. If you would like to tell us not to sell your information in the future, please email us at the email address set out in the Contacting Us section below with your name, postal address, telephone number and email address with “Nevada do not sell” in the subject line.

If You Are A Resident Of California

Your California Privacy Rights (Shine The Light Act)

If you are a California resident, pursuant to Section 1798.83 of the California Civil Code, you have the right to request information from us regarding the manner in which we share certain categories of your personal information with third parties for the third parties’; direct marketing purposes. California law provides that existing customers have the right to submit a request to us once a year at the designated address for and receive the following information:

 

  • the categories of information we disclosed to third parties for the third parties’ direct marketing purposes during the preceding calendar year;

  • the names and addresses of third parties that received such information; and

  • if the nature of a third party’s business cannot be reasonably determined from the third party’s name, examples of the products or services marketed.

You are entitled to receive a copy of this information in a standardized format, and the information will not be specific to you individually. Our designated email address for such requests is privacy@colegun.com.

If You Are A Vermont Resident

We do not transfer personal information for monetary consideration. If you would like to tell us not to sell your information in the future, please email us at the email address set out in the Contacting Us section below with your name, postal address, telephone number and email address with “Nevada do not sell” in the subject line.

If You Are A Resident Of California, Colorado, Connecticut, Montana, Texas, Utah Or Virginia

If you are a resident of California, Colorado, Connecticut, Montana, Texas, Utah or Virginia, the following provisions may apply to our processing of information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”) subject to the California Consumer Privacy Act of 2018/ Privacy Rights Act, the Colorado Privacy Act, the Connecticut Personal Data Privacy Act, the Montana Consumer Data Privacy Act, the Texas Data Privacy and Security Act, the Utah Consumer Privacy Act, and the Virginia Consumer Data Protection Act (collectively the “Privacy Laws”).

Colorado, Connecticut, Montana, Texas, Utah and Virginia define a ‘Consumer’ as a resident of the state who is acting in an individual or household capacity, but this excludes state residents who are acting in an employment capacity (as one of our current, former or prospective employees) or in a commercial capacity (as an employee, owner, director, officer, etc. of an entity communicating with us in that context). As a result, if you reside in one of these states and have interacted with us in an employment or commercial capacity you are not provided the rights described below by the Privacy Laws.

California defines a ‘Consumer’ as any resident of the state regardless of the capacity in which they interact with us.

For Consumers, the provisions of this section prevail over any conflicting provisions of this Privacy Policy and Statement. We adopt this section of our Privacy Policy and Statement to comply with the Privacy Laws of and any terms defined in the Privacy Laws have the meaning set forth in the law of your state of residence when used in this section.

If You Are An International Customer

All information gathered by or provided to us, including your personal information, is deemed collected and stored in the United States and is therefore subject to the laws of the United States of America, regardless of the country from which the data is provided. We may, therefore, transfer your personal information to a jurisdiction outside the country where you reside, including processing personal information in the United States of America. Because the levels of privacy protection in the United States or other jurisdictions may not be the same as required in your jurisdiction of residence, your use of the Services constitutes your understanding and agreement that we may transfer your personal information subject to the various requirements of this Privacy Policy and Statement.

Email Marketing How To Opt Out

If you wish to opt out from some or all e-mails from Cole Gunsmithing, click the appropriate link at the bottom of any Cole Gunsmithing marketing email: to stop receiving all non-transactional emails from Cole Gunsmithing, click the “Unsubscribe from this list” link at the bottom of our emails.

Text Messaging For Shipping And Delivery Confirmation

By providing your phone number and opting in to receive text message notifications, you agree to receive automated text messages from Cole Gunsmithing regarding the status of your order, including shipping and delivery confirmations.

 

  • Opt-In: You must opt-in to receive these messages. Standard messaging rates and data charges from your carrier may apply.

 

  • Frequency: The number of messages you receive will vary based on your ordersand updates.

 

  • Opt-Out: You can opt-out at any time by replying STOP to any text message you receive from us. You will receive a final text message confirming your opt-out.

 

  • Help: For help, reply HELP to any text message or contact our customer service at 800.650.2653 or info@colegun.com.

 

  • Privacy: Your phone number will only be used for order-related communication and will not be shared with third parties for their marketing purposes.

Applicable Laws

This site is controlled by Cole Gunsmithing from its offices within the United States of America. colegun.com makes no representation that Materials in the site are appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the Products in violation of U.S. export laws and regulations. Any claim relating to the Products shall be governed by the internal substantive laws of the State of Florida.

Updates To This Privacy Policy

We reserve the right to make changes at any time to this Statement and/or alter the look, content and functionality of our Sites. However, if we change how we use your Personal Information, we will post the policy change notification here, update this Statement accordingly and post a new effective date. We encourage you to periodically review this Statement for the latest information on our privacy and security policies.

Contacting Us

For further information questions or concerns about this Statement, please:

 

  • email us at privacy@colegun.com and include your name, address, telephone number, email address, and a note of instruction; or

 

  • Call us toll free at 1-800-650-2653 or

 

  • Write to us at:

Cole Gunsmithing
Attention Customer Service Privacy Director
5740 Shirley Street
Naples, FL 34109

 

and include your name, address, telephone number, and a note of instruction.