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Frequently Asked Questions

What shipping methods are offered?

  • Cole Gunsmithing exclusively uses UPS for inbound Gunsmithing Work Order shipments.
      • Ground Shipping: $45.00
      • 2nd Day or Overnight: By Quote Only

Where do I drop off my package?

  • Packages must be dropped off at a UPS Customer Service Center (not a UPS Store).

How should I package and my firearm?

  • Cole Gunsmithing recommends wrapping your firearm in bubble wrap or foam padding and securing the firearm in its case. Cases should be placed into a cardboard box large enough to accommodate the case, but small enough to mitigate voids or empty space.
    • Recommended Box Sizes:
      • For 30″ to 32″ barrel guns in cases: 43″ x 15″ x 5″ Boxes
      • For stocks, wood sets, small parts, etc…: 21″ x 9″ x 5″ Boxes

Does UPS offer insurance?

  • Yes, additional insurance may be added to your prepaid label at your discretion. UPS offers $1,000.00 of coverage for every $10.00. 
  • In the event of a UPS claim, uninsured packages are only covered for the amount of $100.00.

Can I add insurance to my Beretta or Rizzini warranty label?

  • No, Beretta and Rizzini do not allow for additional insurance to be added to their waranty labels. Both manufacturers offer UPS Ground Shipping to be covered as part of their warranty process, but additional insurance coverage is not allowed. If you would like your firearm to be insured , you will be charged the cost of the shipping label ($45.00 for Ground + Insurance).

Please fill out the work order in it's entirety before leaving this window. Clicking outside this window or leaving this page after you have started will flag your work order as "Abandoned" and it will not be submitted to our staff for processing.

1Customer Information
2Firearm & Requested Services
3Shipping, Review & Payment

Let’s Get Started

Welcome to Cole Fine Guns & Gunsmithing. Please provide your contact information below so our team can assist you with your service request.

Fields marked with an asterisk (*) are required.

Enter the firearm owner's legal first and last name.
We'll use this email to send work order updates and shipping instructions.
Best phone number to reach the firearm owner.
Enter the firearm owner's residential address, even if an FFL is submitting this request.
Important Address Requirement

Please provide the firearm owner's residential address. Business addresses, commercial addresses, and P.O. boxes are not accepted as substitutes. Licensed firearms dealers (FFLs) may ship firearms on behalf of customers.

Clear Signature
Please sign below to confirm that the information provided is accurate and that you are authorized to submit this work order.